Quick Answer: Which Is Better Support Or Development?

What is meant by production support?

A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to the other IT teams..

Is production support job good?

A production support career means constantly tackling new challenges with no two days being the same. Production Support Analysts are excellent problem-solvers and get their sense of achievement from preventing an incident causing major business impact.

What is non production support?

The Non Production Support (NPS) team is responsible for all of the team’s test environments, ranging from strategic direction to the daily operations of those environments. … The team members perform morning checks on the environments and take appropriate actions when necessary.

Which technology is best in future?

Top 9 New Technology Trends for 2021Artificial Intelligence (AI) and Machine Learning. … Robotic Process Automation (RPA) … Edge Computing. … Quantum Computing. … Virtual Reality and Augmented Reality. … Blockchain. … Internet of Things (IoT) … 5G.More items…•

What are the IT domains?

The study titled ‘Digital Transformation & Future of Tech Jobs in India, identifies five domains — data science, artificial intelligence, cloud computing, cyber security and digital project management — and reveals how many jobs were generated in these domains in which cities in the country in 2018.

Can I switch from support to development?

Hi prabath, Switching from support to developer is easy if you are applying for a job that required similar background experience and skills. … So try to switch within the same company into a development role or try for a smaller company or startup company that is hiring for developers.

Is technical support engineer a good career?

Summary of a technical support engineer Reporting suggests this is a mid-career position that provides high levels of job satisfaction. Most technical support engineers work in the field for around 20 years before moving into other tech roles outside of support.

Is production support good for freshers?

production support will surely add value to your experience. This will be good opportunity to learn lot of good practices and good way of on job training for you. You will also get opportunity to enhance some of the features you might support.

Which domain is best in IT industry?

Some of them are as followed,Application development (Android/ IOS)Cloud Domain.Big Data domain.SAP domain.Network Security Domain.Artificial Intelligence / machine learning Domain.Testing and Automation.Web tooling (Full Stack)

Why is production support important?

Production Support is a vital role within enterprise technology. … The Production Support team pick up those tickets and work to address the issues, liaising with other technical teams where necessary. Production Support is a vital role.

What type of software is in demand?

The most in-demand cloud computing skills are Amazon Web Services (AWS), Java, Linux, software development, DevOps, Docker and Infrastructure as a Service (IaaS).

What does development support do?

Role of Development Support Engineer: He/She works in a team of Development Support Engineers. They have to face customers via call, mail, customer incidents etc. Customer message priority or escalations decides the timeframe to fix the issue.